Frequently Asked Questions

We are open 24/7 for all services! Viks Medical Centre operates around the clock, every day of the year, providing complete healthcare services including:

• Emergency services
• General consultations and outpatient services
• Laboratory and diagnostic services
• Pharmacy services
• Maternity and delivery services
• All specialized departments

Whether it's a routine check-up or an urgent medical need, you can visit us anytime, day or night.

We are located in Kawanda-Kirinyabigo, Central Region, Uganda. Our postal address is P.O BOX 117119, Wakiso. You can reach us at +256 785 411 209 or email us at [email protected].

While appointments are recommended for general consultations to reduce waiting time, we also accept walk-in patients. For emergencies, you can visit us anytime without an appointment. To schedule an appointment, please call us at +256 785 411 209 or +256 755 233 303.

We offer comprehensive medical services including:

• 24/7 Emergency Services
• Internal Medicine & General Consultations
• Pediatrics & Child Care
• Obstetrics, Gynecology & Maternity Care
• Surgery (General & Minor Procedures)
• Dental Care
• Laboratory & Diagnostic Services
• Pharmacy Services
• Health Education & Community Programs

Yes, we have a fully equipped laboratory and diagnostic center on-site. We offer blood tests, urinalysis, pregnancy tests, malaria testing, HIV screening, and various other diagnostic services. Most test results are available within 24 hours.

Yes, we offer comprehensive maternity services including antenatal care, safe delivery services, postnatal support, and newborn care. Our experienced obstetrics team is available 24/7 to ensure the safety of both mother and child.

Yes, we have a fully stocked pharmacy supervised by qualified pharmacists. You can fill your prescriptions immediately after your consultation. We also provide medication counseling to ensure proper usage.

In case of a medical emergency, visit our facility immediately or call +256 785 411 209 or +256 755 233 303. Our 24/7 emergency unit is staffed with qualified doctors, nurses, and paramedics ready to provide immediate care.

Our emergency unit handles accidents, injuries, sudden illnesses, severe allergic reactions, acute pain, pregnancy complications, breathing difficulties, and other life-threatening conditions. We are equipped to provide immediate assessment, stabilization, and treatment.

We accept cash and mobile money (MTN, Airtel). Payment is required at the time of service.

Yes, we are committed to providing cost-effective healthcare services without compromising quality. Our goal is to make healthcare accessible and affordable for the entire community. We also offer flexible payment options for certain services.